Partner Phone System

Avaya Phone Equipment > Avaya Partner/Lucent Partner > Partner Phone Systems

Partner ACS Phone System

Reliability, simplicity and a huge selection of sophisticated telephony features nd converged communications through "business ready" digital subscriber lines (DSLs) or fractional T1 make PARTNER Advanced Communications System (ACS) a perfect choice for a growing business.

The PARTNER Advanced Communications Release 7 System's processor module supports 5 incoming lines and 9 extensions, while PARTNER Basic's system processor module supports 3 incoming lines and 8 extensions. The maximum system configuration is 19 lines and 44 extensions, or 31 lines and 8 extensions. Either processor module can operate on its own or can be used with a 2- or 5-slot carrier and additional expansion modules. Expansion modules can be used to add lines and extensions to the system, or additional capabilities such as voice messaging and fractional T1 support.

PARTNER ACS systems support a wide variety of features including Caller ID (name and number), Distinctive Ringing, Send All Calls, Speed Dialing, and five-party conferencing, each helping employees to be more efficient and productive.

Cell Phone Connect via the T1 module enables customers to answer calls even if they are out of the office by simultaneously allowing calls to ring simultaneously at their desk phone and to their cell phone. Enhanced accessibility is also achieved through the Remote Call Forwarding feature, which enables a call to be immediately directed to any external number.

A variety of cost control features provide for better telephone expense management and system performance monitoring. The PARTNER system is easy to install and administer. It is simple to add modules and telephones; and software upgrades can be performed easily by inserting a PCMCIA card into the system.

Partner Phones

Avaya Partner Platform

Request Partner information

Let us assist you with your PARTNER project. From phone system planning to installation and maintenance services, you'll benefit greatly from our wealth of knowledge and experience.

Get answers to your PARNTER questions using our information request form.

• Maximum capacity: 15 lines, 40 stations or 31 lines, 8 stations
• Many options are delivered on PCMCIA cards that are
easily inserted into the system
• Stations, lines or even capabilities such as messaging, support for DSL and Web hosting can be added as needed
• 5-party conferencing (3 internal/2 external; up to
3 on a single-line tip/ring set)
• Program your most frequently used features such as Speed
Dial, Send All Calls, or Call Forwarding for easy, one-touch activation

• PCMCIA card technology for software upgrades
• Programming Backup retains the system programming
during a power failure for up to 6 months.
• Embedded circuit pack or PCMCIA card for voice mail
• Fax management
• Remote administration
• SMDR interface
• Enhanced tip/ring capability for connecting a wide
range of adjunct devices, such as fax machines and
credit card readers
• Add voice mail ports or telephones

PARTNER ACS Processor (Release 7)
• 5 modular loop start line ports with Caller ID capability
• 9 modular enhanced tip/ring (ETR) extension ports
• The first two ETR provide power failure transfer to the first two lines
• 2 slots for PCMCIA cards
• Back-up and restore card
• 2 touch-tone receivers
• 1 music source port (RCA type- ex. music-on-hold device)
• 1 modular loudspeaker paging port
• 1 modular SMDR port
• 1 modular jack to connect to an optional contact closure device

PARTNER ACS Processor (Release 6 Basic)
• 3 modular loop start line ports with Caller ID capability
• 8 modular enhanced tip/ring (ETR) extension ports
• The first two ETR provide power failure transfer to the first two lines
• 2 slots for PCMCIA cards
• Back-up and restore card
• 2 touch-tone receivers
• 1 music source port (RCA type- ex. music-on-hold device)
• 1 modular loudspeaker paging port
• 1 modular SMDR port
• 1 modular jack to connect to an optional contact closure device

5-slot & 2-slot carrier
• Provide slots PARTNER ACS processor and additional modules for seamless expandability.

Auto system answer/Direct extension dialing
• ASA/DXD PC Card

PARTNER Messaging
• Ports: 2, 4 or 6
• Storage time: 100 hours
• Mailboxes Up to 200 Group lists yes (personal and public)
• Address by name (directory)
• Cascaded outcalling
• 6 Personal greetings
• Broadcast Messages
• Message Forwarding
• Personal operator yes
• Record-a-call yes (4, 6 port only)
• Number of attendants 4
• Multi-level structure 99(submenus)
• Holiday/time-of-day
• Fax detection/routing (withPARTNER® ACS R3 or 4)
• Monolingual/Bilingual language modes
• Languages available: 3
• Limit message lengths
• Guest mailboxes

308EC expansion module
• 3 modular loop start line ports with Caller ID capability
• 8 modular ETR extension ports
• 2 touch-tone receivers

362EC Module
• 3 analog CO lines
• 6 ETR only station ports
• 2 full function ETR station ports with full tip/ring functionality

400EC expansion module
• 4 modular loop start line ports with Caller ID capability
• 2 touch-tone receivers

012E Expansion Module
• 12 ETR station ports
• No power-failure transfer capability (no CO lines on 012E module)
• Supports 48 stations
• Supports full T/R capability along with ETR

1600 Digital Subscriber Line (DSL) module
•High-speed uploads and downloads up to
2 Mbps - send and receive large files
• 16 voice channels enable voice-over-DSL for 16 simultaneous calls reduces local calling costs.
• 10/100 baseT Ethernet LAN connectivity
(including its own router and firewall) to attach
the PARTNER ACS to both your local and wide
area networks.
• Flexibility to connect to a corporate data
network • providing an easy way to link branch
offices
• The ability to share DSL access in multi-tenant
environments SDSL capability
• PARTNER Advanced Communication System R4.0 will only support one 1600 DSL module and that module can only be used in slot 1 of a 5-slot carrier or in the expansion slot of a 2-slot carrier.

* Currently available only in the U.S.

Customer Service / Accessibility
• Call coverage
• Call forwarding/Call Follow Me
• Caller ID (Number and Name)*
• Caller ID Logging and Dialing*
• Calling Groups (up to 4)
• Direct Group calling
• Group call distribution
• Group call/pickup
• Hospitality package
• Hunt groups
• Music on Hold**
• Night service
• Outcalling (PARTNER Messaging R1 and PMVS)
• Record-a-Call (with PARTNER Messaging R1 or PMVS 4-port)
• Transfer return to programmable extension
• Voice mail support***:
• Programmable VMS Cover Ring Interval
• Automatic VMS coverage
• Line coverage extension
• Live call screening
• Send All calls
• Programmable VMS hunt schedule/hunt delay
• Voice mailbox transfer
• Fax CNG detection and call routing (Voicemail or ASA/DXD required)

OPTIONS:
• Automatic System Answer (ASA)
• Cordless phones/TransTalk wireless phones
• Direct Extension Dialing (DXD)
• Magic on Hold System
• PARTNER Messaging R1
• PARTNER MAIL Voice Messaging System (2, 4, or 6 ports)
• PARTNER MAIL VS Voice Messaging System (2 or 4 ports)
• PARTNER Voice Messaging (PVM) PC Card 4

Convenience / Administration
• Automatic Daylight Savings Time Adjustment
• Automatic line selection
• Background music**
• Backup/restore (automatic/manual)
• Backup failure/automatic backup failure alarm
• Call park
• Call pickup
• Call waiting (single-line sets)
• Central telephone programming
• Dial mode (rotary or touch-tone)
• Display (multilingual)
• Extension Name Display
• Hold/exclusive hold/hold reminder tone
• Intercom autodial
• Line access restrictions
• Line assignment (flexible)
• Line pooling
• Line ringing options
• Personal lines
• Privacy/automatic extension privacy
• Recall
• Remote Administration Support
• Ringing Line Preference
• Second Attendant Position
• Speakerphone
• System ID
• System Password
• System Release Status
• Transfer (one-touch/manual/ring on)</span></font>
• Transfer Return Rings
• Voice Interrupt on Busy with Talkback
• Volume Control (handset, speakerphone, and ringing)

OPTIONS
• SDSL Card
• Record-a-Call (with PARTNER Messaging R1 or PMVS 4-port)
• Remote Administration•Windows-based PC Software
• Uninterruptible Power Supply (UPS) Systems

Cost Control
• Allowed/disallowed lists (8 lists of 10 numbers each)
• Call restriction (outward/toll/none)
• Dial restriction override (via system password)
• Enhanced tip/ring capability
• Fax management
• In-range/out-of-building protectors
• Star code dial delay
• Station lock/unlock
• Toll restriction
OPTIONS:
• Single-line phones
• Specialty handsets (K-style)

Productivity
• Abbreviated ringing
• Account code entry—Regular/Forced/Verified
• Call Assistant
• Conference calling (5-party*)/Call bridging
• Conference drop/Conference denial
• Direct line pickup (active or idle line)
• Distinctive ring—CO/ICOM/Transfer
• Do not disturb
• Emergency number list
• External/Internal hotline
• Hands Free Answer on Intercom (HFAI)
• Intercom call ring/voice/manual signaling
• Last number redial
• Loudspeaker paging
• Manual signaling
• Message light on/off (system and single-line sets)
• PARTNER telephones—6-button, 18-button, 18-button with display,
and 34-button with display
• Power failure transfer
• Saved number redial
• Simultaneous paging/group paging
• Speakerphone (built-in)
• Speed dial/auto dial (100 system numbers, 20 personal numbers)
• System Message Detail Recording (SMDR)/talk time
• Touch-tone enable

OPTIONS:
• Alerting devices: horns, bells, chimes, strobes
• Contact closure (supports 2 devices)
• Headsets/cord-free headsets
• SDSL interface card
• PARTNER Doorphone

TIP/RING Devices Supported:
• Alerts
• Answering machines
• Credit card readers
• Fax machines
• Modems
• Standard analog (tip/ring) phones
*3 internal /2 external; up to 3 on a single-line tip/ring set

NOTES:
* Caller ID number and name availability as offered by your local telephone
company.
** With customer-provided music source.
*** Applies to systems with voice mail.

Avaya Phone Equipment > Avaya Partner/Lucent Partner > Partner Phone Systems

AVAYA®, AT&T®, LUCENT®, DEFINITY-ECS®/BCS®/G1®/G3®/PROLOGIX®/ONE®, MERLIN®/MAGIX®/LEGEND®, PARTNER®/PARTNER ACS®/II®, TRANSTALK, AUDIX®, DEFINITY AUDIX® AND INTUITY® Are registered trademarks of Avaya, Lucent Technologies, Inc. and AT&T